Privacy Policy

Last updated on 5 Oct 2026

This privacy policy sets out how Elevo Consultancy Pte. Ltd. collects, processes, and uses your Personal Information through your use of our Services in compliance with Singapore’s Personal Data Protection Act (PDPA).

This privacy policy is designed to comply with Singapore’s PDPA requirements. Please consult a legal professional for specific legal advice.

Personal Information Collection

We only collect and use Personal Information to the extent necessary to provide you with the Services and in accordance with the PDPA. We collect Personal Information for the Website to provide you with a better online experience. Furthermore, we will obtain your consent before collecting, using, or disclosing your personal data, unless an exception under the PDPA applies.

Personal Information Retention

We keep Personal Information for the shortest time necessary to provide you with Services and to meet all our legal and compliance obligations under the PDPA. To determine this retention period, we take into account (i) the nature of the Personal Information gathered; (ii) the nature of our legal and compliance obligations; and (iii) the purposes for which the personal data was collected. All Personal Information no longer required by us is destroyed and/or erased securely.

Personal Data from Third Parties

We may, from time to time, obtain Personal Information from third parties to enable us to better tailor our Services to you (Third Party Personal Information). When we obtain Third Party Personal Information, we will notify you within one month, unless an exception under the PDPA applies. If we use or share Third Party Personal Information, we will notify you immediately and ensure that such use or disclosure is in compliance with the PDPA.

Your Rights Under PDPA

With respect to Personal Information we hold, you have the following rights under the PDPA:

  • Access: You may request from us access to your data that we hold on you.
  • Correction: If the data we hold on you is inaccurate, you may request that we correct it. If the data we hold is incomplete, you may request that we complete it.
  • Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your personal data at any time.
  • Accuracy: We will make reasonable efforts to ensure that personal data collected by or on behalf of us is accurate and complete.
  • Protection: We will protect personal data in our possession or under our control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

Minors

We do not knowingly collect information on children under the age of 13 (“Child”) without parental consent, in accordance with PDPA requirements. If you become aware that a Child has provided us with Personal Information without proper consent, please contact us. If we become aware that we have collected Personal Information from a Child without proper consent, we will take steps to remove that information from our servers.

Our website contains links to other third-party websites not owned or managed by Elevo Consultancy Pte. Ltd. This privacy policy applies to this website only. If you click a link to a third-party website, the privacy policy of that website will apply. We highly recommend that you read the privacy policies of other websites as they may be different from ours.

Data Protection Officer

In compliance with the PDPA, we have designated a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with data protection requirements. You may contact our DPO for any data protection related matters.

Merger, acquisition, or asset sale

If Elevo Consultancy Pte. Ltd. is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred, subject to compliance with the PDPA and obtaining necessary consents where required.

Contact us

If you have any questions or suggestions about our privacy policy or want to know more information about Personal Information we hold, please contact us at:

Elevo Consultancy Pte. Ltd.
Email:

ratnah.hafizah@elevoconsultancy.com
Address: 60 PAYA LEBAR ROAD #07-54 PAYA LEBAR SQUARE SINGAPORE (409051) Singapore

For data protection related matters, you may also contact our Data Protection Officer at ratnah.hafizah@elevoconsultancy.com